Reviews: We cannot locate a Yelp, etc on-line review of this specific Applebee's
Richard: Burger-43/50; Sides-8/10; Service-12/20; Ambiance-7/10; Location-8/10
Mark-Burger-43/50; Sides-8/10; Service-18/20; Ambiance, 8/10; Location-8/10
Richard orders the American Standard ($9.79) with fries and says "This is a pretty good burger. I'm thinking the bacon, cheese, onion, pickle and sauce might have something to do with that, but still, a pretty good burger! 43/50!"
Ordered medium rare; our server asked us if we wanted our burgers "...pink or without pink?" We both replied: PINK!
I order the Triple Bacon Burger (too much is not enough for me!) at $10.89 with a baked potato for my side and I have to agree with Richard: this IS actually a pretty good burger. There are two slices of bacon on top, with cheese and a BBQ sauce, and crumbled bacon has been mixed in with the burger meat. I think very highly of that (I regularly make burgers at home stuffed with bacon, cheese, brisket, or whatever else I have on hand that might go good with a burger). My burger seems to be nicely seasoned - the bacon impact, I think - but it is slightly overcooked. 43/50!
Richard scores his fries at 8/10. "These are pretty good. The peel has been left on, they are crispy on the outside and tender on the inside." Even though the fries are 'bottomless' (the customer can get unlimited refills) Richard does not order extra.
NOTE: the menu says the fries are gluten free. There is a disclaimer that says some food may be cross contaminated, so allergens may be included with your order. The fries are cooked in the same oil as flour-battered products, so they are NOT gf. The GM (Nathan) told me the fries are gf (they are not) because they are listed as gluten free on the menu and clarified that since there is a disclaimer, all is well. Except, not so much: read the small print!
I sub a baked potato for fries (8/10) and it is fine (I added butter and sour cream).
Service gets a 12/20 from Richard. Ouch! "We had to wait 30 minutes for our burgers! Table of people that arrived after us were served long before we were! Our server screwed up when our order was turned in, or else the kitchen was not paying attention!"
OK, here's the scoop on our burgers taking 30 minutes. Since I am gluten free I have to order my burger without a bun (I bring my own gf bun). I make a point of this with our server (which leads into a protracted discussion with our server and, eventually, management) and show him my gf bun. He writes 'No Bun' on the ticket he gives to the kitchen (I think) but the kitchen misses it (at first) and then catches the error just before the burgers are to leave the kitchen. Thankfully, instead of simply removing the bun (crumbs from the bun were sticking to the cheese, etc., and this WILL cause an unpleasant reaction if I were to eat that crumb-crusted burger) and serving the burger, the kitchen decides to start anew, and re-cooks our burgers. I do wish we would have gotten served more quickly, but, on the other hand, I am very thankful the folks in the kitchen made the choice they did. Hence, the 18/20 Service score from me.
Ambiance gets a 7/10 from Richard. "This place is comfortable. It's crowded, but it's not noisy. There aren't any TV's, but then, this is not a sports bar."
I score ambiance 8/10. It feels like every other Applebee's in which I've eaten (very, very few; I'm not crazy about the food. They have a new menu, though, so, to be fair, I need to give some other items on the menu a try. The last burger I had here - two years ago - was awful, but this one was pretty good, so I'm thinking this bodes well for other items on the new menu).
Location gets an 8/10 from both Richard and myself because, as Richard says "it's easy to get too and there's no cost to park."
Have you had a burger at this Applebee's? If so, we'd LOVE to hear from you! Let us know what you think. Is our review fair? Did you love the burger? Or hate it? We want your opinion!
This is a good burger, but we feel it is NOT the best burger in Columbia.